Matrix Insurance Group

We are Matrix Insurance Group, an insurance team based in Balcatta, Western Australia. We work with hotels, pubs, restaurants and transport firms and take time to understand their business, assets and obligations. Our focus is hospitality, liability and hard-to-place business risks, and we start with real activities rather than a generic insurance package.

Two organisations in the same industry can face different risks. Matters involving public venues, fleet accidents and equipment breakdown depend on the contracts, sites and people involved. We discuss these circumstances with clients before considering the types of protection that may be relevant to their operations.

Our insurance services include Insurance Broker, Business Insurance, Public Liability Insurance, Professional Indemnity Insurance, Workers Compensation Insurance, Car Insurance. Each class of cover has its own scope, limits, conditions and exclusions. We explain how the relevant products relate to a client's needs and why the detail of policy wording deserves careful attention.

When an incident occurs, clients may need to explain events, provide documents and contact an insurer. Within our broking role, we help clients understand the claims process and prepare relevant information. Coverage decisions and any payments remain subject to the insurer's assessment and policy terms.