McKenzie Ross Insurance Brokers

We are a commercial insurance brokerage based on La Trobe Street in Melbourne, with another office in Brisbane. Our clients operate in manufacturing, infrastructure, food and beverage, healthcare, transport and professional services. We focus on understanding operational processes, contractual responsibilities and the insurance needs of complex businesses.

Industrial machinery, marine transport and infrastructure projects involve different risks. We consider property, interruption, third-party and professional liability, construction and cyber exposures as distinct parts of a coordinated commercial insurance program.

Our broking service begins with a review of the client's assets, activities, contracts and existing insurance. Quotations that appear similar can differ significantly in limits, excesses, exclusions and special conditions. We explain how these terms relate to the client's practical risks so that the decision involves more than the quoted premium.

We remain involved in insurance program reviews, changes, renewals and claims communication. A new plant, contract, project or business location can be a reason to revisit existing arrangements. We help clients understand the next steps after an incident, while coverage and payment decisions remain subject to the policy and the insurer's assessment.