BluePackets is a Fyshwick-based Canberra MSP providing managed IT, help desk, remote and onsite support, networking, servers, Microsoft 365, cloud, backup, disaster recovery, procurement and consulting.
BluePackets is a Canberra managed IT provider based in Fyshwick and operating since 2007. The company supports businesses, government organisations, nonprofits and multi-site teams through ongoing technology management. It can operate as an outsourced IT department or work in a co-managed arrangement with internal staff. Services cover users, devices, servers, networks, cloud platforms and business applications, supported by a central help desk, monitoring and routine maintenance. Helpdesk and technical support services include remote and onsite assistance, workstation and server maintenance, patch management, backup monitoring, network and infrastructure troubleshooting and end-user support. BluePackets monitors servers, workstations and critical systems and can manage account, device, software and connectivity issues as part of the ongoing service. Its Fyshwick team also provides local onsite support when a task requires an engineer at the client location. Cloud and productivity services include Microsoft 365, Azure, cloud migration, managed cloud environments and related infrastructure support. Backup and disaster recovery services protect business data and critical systems and provide a recovery path after disruption. BluePackets supports organisations ranging from small businesses to government, nonprofits and multi-site operations.
