StartCloud

StartCloud is a Balcatta-based managed IT and cyber security provider focused on Perth SMEs, particularly teams under 50 staff that want enterprise-grade support without the cost of a large internal IT department. Its helpdesk philosophy is simple: real people, no ticket robots, no jargon and clear explanations.

From Managed IT Services, IT Support, Microsoft 365 Support, Office Network Support, Data Backup and Remote IT Support through to later consulting work, StartCloud provides a service framework that can continue over time. Clients working with StartCloud can adjust how much responsibility is outsourced while retaining one support channel, shared documentation and a consistent path for upgrades.

Support covers desktops and laptops, printers, user accounts, software, Microsoft 365 and engineering escalation for harder issues, with broader capability across Essential Eight, managed SOC, cloud, networks and security. Clients can reach the team by phone, email or ticket and use onsite Perth assistance when needed.

StartCloud suits smaller businesses that want support to feel accessible and local. The team handles immediate user problems while using monitoring, security and Microsoft 365 management to reduce future faults and risk, avoiding unnecessary hand-offs between multiple suppliers.