Oxana

Operating from Sydney, Oxana provides business technology services focused on Microsoft-centric managed services, help desk support, Microsoft 365, Azure, security, business applications, automation and technology consulting. Its model brings user support, infrastructure and cloud administration into an ongoing service relationship for organisations that need dependable IT operations.

Core services include Managed IT Services, Help Desk Services, Microsoft 365 Support, IT Support, IT Consulting, Data Backup and Disaster Recovery. These capabilities cover business needs such as user access, device and application support, Microsoft or cloud administration, network availability and recovery of important data after an interruption. The model can operate as an outsourced IT function or supplement an internal team.

The service model spans front-line user needs and the systems behind them. Help desk activity addresses everyday issues, managed services maintain core technology, and backup and disaster recovery provide a recovery path. Consulting and project work can support equipment refreshes, migrations, office changes or wider platform improvements.

Oxana supports small and mid-sized businesses from Sydney, combining local onsite assistance with remote delivery. Clients can use the team as an outsourced IT function or as additional technical capacity alongside internal staff.