Office Solutions IT

Office Solutions IT has supported Australian SMEs since 1996 and now works with around 1,000 organisations and more than 20,000 users. Its central idea is to make IT simple, combining managed IT, cyber security, cloud and Microsoft 365, continuity, consulting and project delivery into an ongoing service model.

Within the managed scope, Office Solutions IT covers Managed IT Services, IT Support, Help Desk Services, Microsoft 365 Support, Office Network Support and Data Backup. Clients working with Office Solutions IT can place recurring user requests, networks, cloud platforms, data protection and technical planning with one team, reducing repeated explanations and blurred responsibility between suppliers.

Its “frown-free IT” philosophy is built around preventing problems rather than simply fixing them faster. Dedicated IT Partners and familiar service teams stay close to each client, managing budgets, device lifecycles, licensing, monitoring and improvement planning as one relationship.

The company provides both fully managed and co-managed models, acting as an outsourced IT function for SMEs or additional capacity for internal teams. Its ISO frameworks, B Corp positioning and multi-office Australian footprint also suit clients that need consistent processes across locations.