Boomerang Technology

Boomerang Technology is an Australian managed technology provider established in 2019, with a physical office in Canberra City and additional locations across Australia. The company provides ongoing managed services for businesses and organisations across its Australian service locations. Its model combines monitoring, maintenance and service-level management with a central help desk so clients can maintain reliable systems and use one support channel for incidents, requests and operational changes. Boomerang HelpDesk provides 24/7 support covering incident management, IT service management, maintenance, managed field services, network management and service desk functions. The team can manage business networks, endpoints, servers and related infrastructure and can arrange field support when work must be completed onsite. This combination of a central service desk and multiple Australian locations is suited to organisations with distributed staff or more than one operating site. Data and cloud services include backup and disaster recovery, cloud management, database management and hardware and software asset management. Backup and recovery services support restoration after equipment failure, data problems or other business disruption, while cloud management supports hosted platforms and remote work environments. The Canberra office is located at Level 9, 2 Law Street, Canberra ACT 2601.