Austin Technology

Austin Technology has provided managed IT and cyber security services to Perth and Australian organisations since 2012. Rather than focusing on isolated faults, its local team manages the broader technology environment through four service pillars: Manage, Secure, Modernise and Innovate.

Core capability includes Managed IT Services, IT Support, IT Outsourcing, Microsoft 365 Support, Data Backup and Office Network Support. Austin Technology treats the employee experience and the underlying systems as one environment: users need timely help, while infrastructure also needs regular maintenance, review and adjustment to prevent recurring disruption.

Security is embedded into everyday IT through Essential Eight-aligned controls, EDR and access management. AustinCloud adds WA-based hosting capability alongside Microsoft 365, cloud platforms and on-premises infrastructure, allowing one team to manage the complete stack rather than splitting responsibility across vendors.

A Perth-based service desk and engineering team handle response, escalation and onsite needs, while project and automation work helps clients modernise as they grow. The model is well suited to organisations that value security, clear ownership and local accountability.