IT Support Perth is the managed IT services division of Computer Mechanics and has supported Perth small and medium businesses since 1997, with more than 250 local clients. It emphasises genuine Perth-based technicians and a local office rather than a national call centre or offshore helpdesk model.
Managed clients can draw on Managed IT Services, IT Support, Help Desk Services, Onsite IT Support, Remote IT Support and Office Network Support through one ongoing relationship. By retaining environment knowledge, IT Support Perth reduces repeated troubleshooting and can carry established standards into onboarding, refreshes, migrations and business growth.
Services are built around predictable monthly pricing and cover proactive monitoring, helpdesk, security patching, Microsoft 365, endpoint security, email protection, managed backups, firewalls and disaster recovery. The team can operate as an outsourced IT department or work alongside existing internal IT.
The model is designed to keep technology working, secure and aligned with where the business is heading rather than relying on break-fix billing. A Perth office and local onsite technicians provide physical response when needed, while routine issues can be resolved quickly through remote support.
