ARUMA SERVICES LIMITED

Welcome to Aruma! Yes, we're a disability service provider. But we're so much more. We're the helper, mentor and coach. And the trusted partner of just over 4,000 people with a disability throughout the east coast of Australia.

Aruma is here for the new age, the new world of disability support – the NDIS world.

Why Choose Aruma:

NDIS-Focused Provider – Built for the new world of disability support

4,000+ People Supported – Trusted partner to thousands across east coast Australia

East Coast Coverage – Services throughout eastern Australia

Person-Centered Approach – Never one-size-fits-all; you know your best life

You First Philosophy – Customer always at the center of everything

Human Rights Commitment – Dedicated to rights of all people

Comprehensive Services – Disability services, accommodation, employment, community participation

24/7 In-Home Supports – Round-the-clock assistance available

Club Aruma – Community participation done differently

Values-Driven – Bold, Respectful, Authentic, Team-focused, Excellent

Registered NDIS Provider – Full NDIS registration and compliance

Our Philosophy:

We're putting you first. Supporting you to live the life you want.

Aruma puts you, our customers, first. We never use a one-size-fits-all approach. You know how to live your best life – we're here to support you to do just that. Our focus is always fully on you. You. First.

What This Means:

Individual Choice – You decide what your great life looks like

Personalized Support – Services tailored to your unique needs and goals

Empowerment – Supporting your decisions and choices

Respect – Honoring your vision for your life

Partnership – Working together, not dictating solutions

Flexibility – Adapting support as your needs and goals evolve

The Meaning of Aruma:

The literal meaning of Aruma:

Aruma has its roots in languages and cultures from all over the world. It means:

A happy place

To plough the land

Being real and true

The calm time between sunset and sunrise – when the body and soul renews for a new day

Aruma also has U – our customers – at the very centre. Literally.

But more importantly, Aruma is what we make it:

Aruma raises the bar higher

Aruma is a human rights warrior

Aruma is bold

Aruma is brave

This name reflects our commitment to renewal, authenticity, peace, and most importantly, putting customers (U) at the center of everything we do.

Our Purpose:

Our Purpose is why we exist. It's what brings us joy and what will keep us going both now and into the future.

"Supporting people with a disability to live a great life, the life they want, the life they choose"

This purpose statement captures:

Great Life – Not just adequate, but genuinely great

Life They Want – Based on individual desires and aspirations

Life They Choose – Self-determination and choice at the core

People-First – Focus on the person, not the disability

Support Role – We support; you lead

Our Values:

Aruma operates according to five core values that guide all actions and decisions:

BOLD – We speak up

Advocating for customers' rights and needs

Speaking truth to power

Not afraid to challenge the status quo

Pushing boundaries for better outcomes

Courageous in defending what's right

RESPECTFUL – We respect each other

Treating everyone with dignity

Valuing diverse perspectives and backgrounds

Honoring personal choices and preferences

Professional, courteous interactions

Cultural sensitivity and awareness

AUTHENTIC – We do what we say

Following through on commitments

Honest, transparent communication

Integrity in all dealings

Genuine, real relationships

Walking the talk

VALUE TEAMWORK – We do things together

Collaboration with customers, families, partners

Working as a unified team

Collective problem-solving

Sharing knowledge and support

Achieving more together than alone

EXCELLENT – We do things well

High quality in all services

Continuous improvement

Professional standards

Attention to detail

Pride in our work

Our Four Pillars:

1. HUMAN RIGHTS

See how Aruma is committed to the human rights of all people

Aruma is a human rights warrior, dedicated to:

Advocating for disability rights

Ensuring equal treatment and opportunities

Fighting discrimination and barriers

Promoting inclusion and accessibility

Upholding dignity and respect

Empowering self-advocacy

Challenging systems that limit rights

2. DISABILITY SERVICES

Aruma is the disability service provider who puts you first

Comprehensive NDIS support services including:

Supported Independent Living (SIL)

In-home supports (24/7 available)

Community participation

Day programs

Therapy services

Behavior support

Respite care

Personal care

Skill development

3. OUR BUSINESSES

Choose an Aruma Business and find out just how great we can be

Aruma operates multiple businesses providing:

Employment opportunities for people with disability

Training and skill development

Inclusive workplaces

Meaningful work experiences

Career pathways

Supported employment

4. JOIN OUR TEAM

We're hiring and we want you to join the Aruma team. Apply now

Opportunities to work with Aruma:

Disability support workers

Allied health professionals

Management and administration

Business roles

Become part of purpose-driven organization

Make real difference in people's lives

What's in the Spotlight at Aruma:

24/7 In-Home Supports

Around-the-clock support services providing assistance whenever needed, enabling people to live safely and independently in their own homes.

Find the Job You Love

Employment support and opportunities helping people with disability find meaningful work that aligns with their interests and goals.

Accommodation Vacancies

Available Supported Independent Living (SIL) and accommodation options for people seeking supported living arrangements.

Featured Initiative: Club Aruma

club aruma. community participation done differently

Club Aruma represents Aruma's innovative approach to community participation:

Reimagining how community participation works

Creating meaningful social connections

Offering diverse activities and experiences

Building genuine community inclusion

Fun, engaging programs

Person-centered activity choices

Our Services:

Aruma Disability Services: Find your home sweet SIL home

Supported Independent Living (SIL):

Aruma Disability Services including Aruma SIL can provide you with quality disability services such as Supported Independent Living (SIL), Daily Life Skills, and Therapy and Clinical Services. But we can also do so much more. You name it, we'll do it.

Services include:

Supported Independent Living accommodation

Daily living skills development

Personal care assistance

Therapy and clinical services

Community access and participation

Social and recreational activities

Health and wellbeing support

Skill development programs

Behavior support services